Almaviva Experience
Vision: being the first Contact Center 3.0 with excellence in innovation and quality for our customers
Mission: creating excellence in services for our customers, in results for our shareholders, in training for our employees, driving the growth of the community in respect for the law and with sustainable awareness
Values:
Making it happen
Resolution
Thinking about ourselves
Taking risks
Being consistent
Vision & team
Team
Global sharing, local thinking.
Marco Tripi
President
Francesco Renzetti
CEO
Staff Area
Marcelo Coppini
Business Evolution Vice President
Carlo Ruggeri
Chief Financial & Supply Chain Officer
Luis Thinen
Chief Information Officer
Fernardo Braga
Chief Human Resource Officer
Fábio Cariani
Customer Experience Vice President
Patricia Rocha Rodrigues de Britto
Chief Client Relarionship Officer
Renato Neto Figueiredo
Chief Commercial Officer
Filippo Sandei
CX Director
Heider Chiarelli
Chief Planning, Controller and Price Officer
Taiana Oliveira
CX Director
Diego Rodrigues
CX Director
Rafael Cardoso
Debt Collection Director
Jader Brito
Quality, Training and Digital Operation Director
Oscar Zuccarelli
Information Security Director
Rodrigo Rosa
Union, Government and Institutional Relations Director